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The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.



Most Popular Articles

Most popular articles
Enable Auto-Extend on a GDAP (Granular Delegated Admin Permissions) for your customer:

Ordering an NCE subscription

How to place an order for an NCE license in CORE.

Upgrading an NCE subscription

NCE subscriptions can be upgraded to a higher tier, for example, Exchange Online (Plan 1) to Business Basic.

Most Recent Articles

Most recent articles
What do I do if we as the partner, and the customer as the global admin have lost access to their tenant

Performing a partial upgrade for a customers subscription in Infinigate Cloud Core

Common Order Errors

Top Rated Articles

Top rated articles
Managing Payment Methods in CORE

Viewing, Adding and Deleting payment methods in CORE.

Ordering an NCE subscription

How to place an order for an NCE license in CORE.

Customer subscriptions not appearing in the navigation bar