GDAP capabilities allow partners to grant their users permissions to manage customers accounts in a stricter way (restrict roles for users based on their position within the business) and to better address security concerns customers have.
GDAP is currently setup so that it has a time limit. The Length of GDAP relationships can be anything from 1 day to 730 days (2 Years). There is an Auto-extend feature that will allow you to extend the relationship by a further 6 months should you get a notification that the relationship is due to expire:
Method 1 Extend GDAP Relationships in Bulk:
- Log in to: https://partner.microsoft.com/commerce/customers/list
- Navigate to Expiring Granular Relationships
- Select Customer accounts via the checkbox at the side
- Extend GDAP Relationship
- Wait a few minutes and it will update and show Yes (6 months) in the auto extend field
Method 2 Extending GDAP Relationship for one customer
- Log In to https://partner.microsoft.com/commerce/customers/list
- Search for the customer
- Click on the customer Account Name
- Select Admin Relationships
- Select the relationship name and toggle the Auto-Extend Slider to on
- Allow this a few minutes to apply
Note: Auto-Extending a relationship does not apply until the end of the current relationship. Microsoft will send out notifications of these expiring at 31, 7 and 1 day before expiry meaning that you may receive further notifications.
If you require any further assistance please reach out on support@infinigate.cloud or give us a call on 0345 249 3303