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The Knowledge Base contains numerous support references, created by our support professionals who have resolved issues for our customers. It is constantly updated, expanded, and refined to ensure that you have access to the very latest information.



Most Popular Articles

Most popular articles
Enable Auto-Extend on a GDAP (Granular Delegated Admin Permissions) for your customer:

Ordering an NCE subscription

How to place an order for an NCE license in CORE.

Your Granular admin relationship with Infinigate Cloud expires soon

Most Recent Articles

Most recent articles
How to do a Trial to Full ORDER or Migrate Exclaimer to Infinigate Cloud

A specific guide on how to place an order upgrading a trial to a full subscription or a migration from another vendor to Infinigate.

Scheduling orders in CORE (NCE)

This article will guide you through placing scheduled orders for NCE subscriptions.

Disable Auto-Renewal for a Subscription (NCE)

How to disable auto-renewal for an active NCE subscription.

Top Rated Articles

Top rated articles
Managing Payment Methods in CORE

Viewing, Adding and Deleting payment methods in CORE.

Ordering an NCE subscription

How to place an order for an NCE license in CORE.

Customer subscriptions not appearing in the navigation bar