The Action Log allows you to track all changes made to the PSA integrations. In the Action Log, you can find the following information:
Action type
Date and time
Status
User that performed an operation
Service to which an action is related.
The information to be logged depends on Notifications settings: only about errors and actions required from you, or about all tasks. Set these settings as follows:
On the dashboard, click the gear icon and select Settings.
Under Notifications, select one of the following options:
Notify me about errors and when my action is needed
Notify me about all created and synchronized tasks.
Note: These notifications are displayed in pop-up messages and Action Log.
To access the Action log, complete the following steps:
In your UX1 for Resellers, click Account > Action Log.
Click a log string to drill down to detailed information.