Select Customers from the navigation panel, followed by the add new customer button.
Select the Business Account option - this should be the option used for all customer accounts in CORE.
Administrative Contact should be your details as the Partner of the customer. The Administrative contact may be used to send service notifications so these details must reflect those of the Partner and not the customer.
Account information should be the customer's company name and business address. The telephone number should follow the format of + country code, then the local area in brackets followed by the rest of the number. For example, +44 (0345) 249 3303.
Customer Access details will be the user that is used to sign in to the Customer Control Panel once the account has been set up (this does not need to be a valid email address) but we suggests these are set to the Customers company name. Finish by clicking Add, at which point a new customer has now been created.